GDPR & your rights
PsychHeal is built and operated in the EU. You have strong rights under the General Data Protection Regulation, and we make them easy to use.
Controller
The data controller is PsychHeal (Konstantinos, founder). Contact: dpo@psychheal.app.
Your rights
- Right to access (Art. 15)
Ask what data we hold about you. We send a human-readable bundle within 30 days.
- Right to data portability (Art. 20)
Export everything as JSON from your account settings, anytime, in one click.
- Right to rectification (Art. 16)
Fix anything inaccurate, your name, email, or profile data, from your account.
- Right to erasure (Art. 17)
Delete your account in one click. Data is permanently erased within 30 days, except where law requires retention (e.g. accounting records).
- Right to object & restrict (Art. 18 & 21)
Turn off optional processing (analytics, AI memory) in your privacy settings without losing access to the core product.
- Right to lodge a complaint (Art. 77)
You can complain to your local data-protection authority. We'd love to fix it first, write to dpo@psychheal.app.
Lawful bases we rely on
- Consent, optional analytics and AI memory features.
- Contract, your account, the tools you use, and any paid features.
- Legitimate interests, safety moderation of Echoes, abuse prevention.
- Legal obligation, accounting records, responding to lawful requests.
International transfers
Our database and storage live on EU servers. Some sub-processors (e.g. AI providers) may process data outside the EEA under Standard Contractual Clauses with appropriate safeguards.
See also: Privacy charter · Cookie policy · Your privacy settings.