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GDPR & your rights

PsychHeal is built and operated in the EU. You have strong rights under the General Data Protection Regulation — and we make them easy to use.

Controller

The data controller is PsychHeal (Konstantinos, founder). Contact: dpo@psychheal.app.

Your rights

  • Right to access (Art. 15)

    Ask what data we hold about you. We send a human-readable bundle within 30 days.

  • Right to data portability (Art. 20)

    Export everything as JSON from your account settings, anytime, in one click.

  • Right to rectification (Art. 16)

    Fix anything inaccurate — your name, email, or profile data — from your account.

  • Right to erasure (Art. 17)

    Delete your account in one click. Data is permanently erased within 30 days, except where law requires retention (e.g. accounting records).

  • Right to object & restrict (Art. 18 & 21)

    Turn off optional processing (analytics, AI memory) in your privacy settings without losing access to the core product.

  • Right to lodge a complaint (Art. 77)

    You can complain to your local data-protection authority. We'd love to fix it first — write to dpo@psychheal.app.

Lawful bases we rely on

  • Consent — optional analytics and AI memory features.
  • Contract — your account, the tools you use, and any paid features.
  • Legitimate interests — safety moderation of Echoes, abuse prevention.
  • Legal obligation — accounting records, responding to lawful requests.

International transfers

Our database and storage live on EU servers. Some sub-processors (e.g. AI providers) may process data outside the EEA under Standard Contractual Clauses with appropriate safeguards.

See also: Privacy charter · Cookie policy · Your privacy settings.