Terms of use
Last updated: 6/6/2026
1. What PsychHeal is
PsychHeal is a psychoeducation and self-help platform built by a psychology graduate with lived experience of anxiety, depression, cancer, bullying, and suicidal thoughts. It offers reflective tools (thought records, mood maps, sleep wind-downs), an AI companion grounded in evidence-based approaches (CBT, ACT, motivational interviewing), and a library of research-based content.
2. What PsychHeal is NOT
PsychHeal is not psychotherapy, not medical advice, not a diagnostic tool, and not a substitute for emergency services. The AI companion is not a therapist and does not retain a clinical record. If you are in crisis, call your local emergency number or visit /get-help.
3. Who can use it
You must be at least 16 years old. People under 16 may use PsychHeal with a parent or guardian's involvement. If you are in active suicidal crisis, please call a helpline first.
4. Your account
You're responsible for keeping your sign-in credentials safe. We won't ask for your password. Don't share your account.
5. Your content
Anything you write — journal entries, thought records, Echoes — stays yours. We don't claim ownership. We don't sell it. We use minimum-necessary access to make the product work and to keep you safe (e.g. moderating Echoes posts that violate the safety policy).
6. Acceptable use
Don't use PsychHeal to harass others, post threats, share content that glorifies self-harm in unsafe ways, or scrape the platform. We reserve the right to remove content or accounts that endanger users.
7. Payments & donations
Payments are processed by Stripe. Donations are not refundable unless required by law. Paid features, if any, are clearly marked at /pricing.
8. AI disclosures
Conversations with the AI companion are processed by vetted model providers under data-processing agreements. Inputs may be temporarily processed to generate a response. We don't use your conversations to train third-party models.
9. Liability
PsychHeal is provided "as is." To the maximum extent permitted by law, the operator is not liable for indirect or consequential damages arising from your use of the platform. Nothing in these terms limits liability for death, personal injury caused by negligence, or other liability that cannot be excluded by law.
10. Changes
We may update these terms. We'll post the new version here and update the date above. Material changes will be announced in-product.
11. Contact
Questions? Write to hello@psychheal.app.